To copy data from an Excel spreadsheet into pages such as the Hot Desk Devices, Users and Services, or User Information pages:
Select the data (rows and columns) in your Excel spreadsheet. Your selection can include drop-down lists with information such as Device Types.
Right-click and select Copy.
Place the cursor in the top-left field and press the Esc keyboard key. The field is highlighted in blue.
Type Ctrl v (hold down the Ctrl keyboard key and press the v key) to paste the data.
NOTES
You cannot paste into check box fields.
Drop-down values must be matched exactly for a paste to work. For example, 'Hot Desk User' will not work when the list includes 'Hot Desking User'.
You can't paste across some columns. In some cases, you must paste by column (for example, the email address on the User Information page).
Specifically, you can paste data into the following pages:
Hot Desk Devices
User and Services
ARS page: Digits Dialed and Digits to Follow columns
Automatically Generate Users and Services: First and Last name columns
User Information page: Last Name, First Name, and E-mail Address. You can't paste across the Prime Contact Number column
Office Extensions: paste all fields, but you must use exact name for the Device Type
Dynamic Extension - External Numbers (all fields)
Teleworker Phone Users (all fields - must use colon for MAC)
Unified Communicator Mobile Users (all fields)
Also see Importing .csv Files to import user data across multiple pages.